LetsPark Privacy Policy

At LetsPark ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application LetsPark (the "App"). By using the App, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect information that can directly or indirectly identify you:

• Name
• Email address
• Phone number
• Payment details (processed securely by our third-party providers)
• Driver’s license information (for verification purposes)
• Precise location data (when you use location-based features)

1.2 Non-Personal Information

We also collect data that does not directly identify you:

• Device information (type, operating system, unique device identifiers)
• Usage data (app interactions, features used, time spent)
• IP address and browser type (for analytics and security)

2. How We Collect Information

• Directly from you: When you create an account, list a parking space, make a reservation, or contact us.
• Automatically: Through cookies, web beacons, and similar technologies when you use the App.
• From third parties: We may receive information from identity verification services, payment processors, or public databases.

3. Use of Your Information

We use your information to:

• Provide, maintain, and improve the App
• Process transactions and send related information
• Verify user identities and prevent fraud
• Communicate with you about the App, updates, and support
• Personalize your experience and analyze App usage
• Send promotional content (with your opt-in consent)
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers: To help us operate the App (e.g., payment processing, data analysis)
• Other users: Limited information for transaction purposes (e.g., first name, location)
• Legal requirements: To comply with laws, respond to legal requests, or protect rights
• Business transfers: If we merge, sell, or transfer business assets

We do not sell your personal information to third parties.

5. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)

To exercise these rights, submit a support ticket. We’ll respond within 30 days.

6. Data Retention and Security

We retain your data as long as necessary for the purposes outlined in this policy. We implement industry-standard security measures to protect your information, but no method of transmission over the internet is 100% secure.

7. International Data Transfers

Your information may be transferred to servers outside your country. By using the App, you consent to this transfer.

8. Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect data from children. If we discover we have child data, we will delete it promptly.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or for legal reasons. We’ll notify you of material changes via the App or email.

10. Contact Us

For questions or concerns about this policy or your data:

Submit a support ticket

By using LetsPark, you agree to the terms of this Privacy Policy. If you disagree, please do not use the App.