Trust & Safety
LetsPark operates with the power of trust at its core.
The Trust & Safety Team is here to uphold standards & help resolve issues.
Contact Support
Safety by Design
We've carefully crafted our platform with your safety and security as top priorities.
24/7 Support Team
Our 24/7 support team is available to assist you with any questions or concerns. We're dedicated to providing helpful support to ensure your complete satisfaction.
Identity Verification Measures
LetsPark helps keep users safe through our secure identity, phone, and email verification process for hosts.
Secure Automatic Payments
LetsPark uses a third party payment processor to securely accept and send funds. Stripe, our PCI-compliant payment processor has the most stringent certification in the industry.
Plan a Reservation
Having somewhere to leave a parking space ahead of time will get you back to what matters most.
Safe Messaging
Messaging through LetsPark's website or mobile apps allows you to communicate safely without sharing personal information.
Customer Service
Contact our customer service team with any questions or issues.
What do our users say?
"I would recommend LetsPark without any qualifications. I can depend on them, I trust them, and I would recommend them to anyone."
"It truly feels like a friend is just coming in and parking... I haven't had any concerns about people parking in my driveway."
"I felt very comfortable trusting people with my space who I knew were going to use it to go to fun events, but it also helps me save for vacations."
LetsPark Rules
Here's how you can ensure that your experience on LetsPark goes as smoothly as possible.
Platform Communication
Use LetsPark's messaging system to communicate with hosts and renters. This ensures our support team can assist you effectively and helps maintain a safe, transparent environment for everyone.
Clear Details Matter
Provide comprehensive details about your parking space, including access instructions, size restrictions, and any special requirements. Clear communication prevents misunderstandings and ensures smooth transactions.
Secure Payments Only
Keep all transactions within LetsPark's secure payment system. This protects both parties and ensures you're covered by our guarantees and dispute resolution processes.
Respect Each Other
Treat every parking space and interaction with care and consideration. Being punctual, following guidelines, and maintaining open communication creates positive experiences for everyone in our community.
We're here if you need us
Protecting your home and safety is LetsPark's top priority.
If you have any questions or concerns about how we keep you and your property safe, LetsPark's responsive Customer Service team is here to help! You can either open a support ticket or contact us at support@joinletspark.com